Friendly and efficient service and attentions
Friendly, efficient & helpful ...no request is too much trouble & would recommend to any BMW owner.
Nothing to complain about.
Always quick to respond and deal with any issues
Always a good experience using Colchester BMW
Work was done immediately at a very good price and friendly staff
Always use cooper bmw Colchester. 5 star service every time
Kept informed of what was required. Problem with Airconditioning was fixed
They communicated well and the job was done on time
We were kept informed. Our vehicle was serviced and repaired and all ok
Friendly, efficient service given every time
easy book in ,nice staff,good parking, good quality of workmanship/
The service i have received i have been satisfied with
New purchase & had a couple of problems which were resolved with no fuss!!
Excellent service kept in touch everything repaired and honoured the extended warranty I negotiated when I purchased my 5 series from Vines Redhill. Colchester are my nearest dealer since I moved so will get my car in future when needed.
Staff are excellent and very accommodating
I was pleased to find my car had been cleaned
My car wasnt saying a service was due when it went in but it is now. I have tried calling, been promised a call back and it hasnt happened.
Start to finish was very straightforward and professional. Very happy with the overall service. Staff very polite.
We had a few issues on this occasion, but Liam Ford provided an excellent service and kept us informed at all times. We can't thank him enough for dealing with the problem (missing part that had to be obtained from Germany).
Very pleasant and knowledgeable staff
HAVE KNOWN A LOT OF THE STAFF FOR SOME CONSIDERABLE TIME ALWAYS FRIENDLY AND HELPFUL
The repair required was completed speedily and satisfactorily
When speaking to the service personnel they knew what the were talking about including the receptionist who booked the car in for the service.
Great staff who always make every effort to ensure I am satisfied. Really love the new measures in place and felt safe!
Completed to my satisfaction.
Especially in light of the Covid 19 restrictions- all went as expected and the staff were friendly and helpful.
The enthusiasm, knowledge and professionalism from Matthew Beals makes for a relaxed and unpressurised experience. Peter Smith is a class act, totally trustworthy, professional and look forward to dealing with him again next time.
always seems polite, professional and communicative
Everything explained and carried out efficiently
Good service. Staff were very professional
The gentleman I dealt with was thoroughly professional, helpful and informative.
Excellent customer service and good value for money, very competitive on price.
We ordered and purchased the car during the Coronavirus pandemic. The Centre was well ordered and we felt safe. Very good! The staff were polite, friendly, professional, knowledgeable and keen to help ensure our new car fitted our needs and wishes.
The salesman who I dealt with gave excellent service, returning my calls and keeping me informed of the purchase process all the way through
We have dealt with Paul Bryant previously and are confident that he will give us the best product based on our needs, he is extremely polite, professional and knowledgeable.
Ricky Clarke kept us informed and answered all our enquiries.
A simple transaction with courtesy updates throughout and after completion of sale.
Smooth, efficient and timely processes and purchase.
I cannot think of anything more that we could have asked for or expected.
I received great service & felt valued by all concerned
Everything is always done to fit around me or my work schedule/family life. BMW Cooper Colchester is always of a very high standard when it comes to customer service, retaining customers and offering great deals. Peter Smith is a credit to BMW
With COVID-19 we was still able to collect are car and was given all the correct information and stuff we needed.
Ricky Clarke is a really personable & professional man. This is the 2nd BMW he has sold to me over the last three years. He is really easy to get on with & makes the buying process an easy and hassle free experience.
Helpful, friendly service
Really helpful sales team and quick to put things right, or provide more help!/information when needed.
It was well organised, Peter was on hand to walk me through everything.
As always, fantastic service from Peter Smith
I was completely satisfied with service and now with the car itself Quality on both counts!!
Discussed what I wanted and not what they had! Paul Bryant is an asset to your sales team
Even with the covid pandemic, we were treated with respect and in a most amiable manner over all aspects of purchasing a new vehicle.
Efficient friendly service
Smooth transition considering current situation
I have dealt with Peter Smith at BMW Colchester for 20+ years and he has sold me virtually all my BMW's over that period. He is a very friendly, efficient and knowledgeable sales representative.
Attentiveness of Peter when dealing with us, without being pushy Took proper time to assist us with determining the car we wanted
Cooper Colchester BMW
Colchester
