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ABOUT US COOPER COLCHESTER.

Find out more about what we do and our team.

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Meet the team

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Scot Grant

Head of Business

Dan Gregory

Aftersales Manager

David Cooper

Sales Manager

Daniel Rowland

Retail Manager

Matthew Beales

Retail Manager

Alex Waters

New Car Sales Executive

Phil Graylan

New Car Sales Executive

Paul Bryant

New Car Sales Executive

Peter Smith

New Car Sales Executive

Ian Smith

Used Car Sales Executive

Nicholas Thomas

Used Car Sales Executive

Gordon Ash

Local Business Development Manager

Oliver Flight

Service Team Leader

Adam Pavey

Parts Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Oliver and Amy made the whole experience easy and pleasant start to finish. Promises delivered and exceeded. Credit to your company

Service

I had a terrible experience with BMW Chelmsford which is why I went to Colchester. The contrast was light and day. Excellent customer service, felt I was being listened to. Friendly staff and overall very helpful

Service

I received a first class service on my visit and greatly appreciated the fact that they looked at my vehicle without an appointment.

Service

The first sign of any problem with the car the technician knows the answers and deal with it straight away so I'm always confident knowing my car is safe to drive on the road.

Service

Reception and service personnel very pleasant and professional. Treated as adult and not told I was brilliant because I could remember my name. Internet good and range of drinks fine.

Service

Kept me informed, communication between dealership and customer is essential, someones car is very important to them on every level. This they were very good at even sent me a video of what was wrong. Car is under warranty, no quibbles excellent

Service

All completed in the time stated

Service

No quibbles, excellent communication as well.

Service

The service itself was efficiently handled with good communication, if rather expensive.

Service

The only slight problem was that the service warning light and mileage was not reset. I currently have been unable to return to have this resolved.

Service

Generally this was the best experience that I have had....praise to Megan to dealt with me efficiently.

Service

Great facilities and attentive staff

Service

Everything was done perfectly and when they said it would be.

Service

One would have expected to have the vehicle cleaned internally, after the first service although it was washed down externally. It's not a complaint, just a thought that's all!

Service

Staff were very helpful

Service

The car wasn't overly clean when received.

Service

There is nothing to complain about.

Service

the cleaning of the car could have been better left it very smeary.

Service

The customer service are always happy to help but the engineers took along time to find the fault on the car felt they did not listen to us

Service

A great all round service

Sales

A really great dealership with a lovely team. An absolute pleasure to deal with.

Sales
Thanks Elliot, we always have lots of fun selling you new cars. Thanks for choosing Cooper Colchester. Regards Scot, David and Peter.

Alex is excellent very helpful and considerate.

Sales

Everything went smoothly from the time I purchased, receiving updated by calls right upto the collection of my vehicle.

Sales

Good service

Sales

Good salesman

Sales

Although undergoing a refit, staff were friendly and helpful and kept me uo to date with progress.

Sales

we experienced no problems