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ABOUT US COOPER COLCHESTER.

Find out more about what we do and our team.

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Meet the team

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Scot Grant

Head of Business

Matt Beales

Used Car Retail Manager

David Cooper

Sales Manager

Darren Nolan

Used Car Retail Manager

Dan Gregory

Aftersales Manager

Darren Gilbody

Combined Retail Manager

Ben Marshall

New Car Retail Manager

Gordon Ash

Local Business Development Manager

Oliver Flight

Service Team Leader

Adam Pavey

Parts Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No problems from booking in through to collecting car after service.

Service

Once we had agreement for the warranty work (car is less than 3 months old), the work was done promptly. Received a ridiculous 12 sec video showing grille of car when it was in to have the discs replaced & check sheet showed that tyre tread unknown!

Service

Did what I wanted when I asked, only thing that could be better was the availability of courtesy cars which are on at least 4 weeks notice.

Service

Unfortunately this time for some reason jobs that I had booked the car in had not been completed. Removing scratches to the pain work and refitting a piece to the seat still have to be done.

Service

The service was ok but left to wait for 20+ minutes in waiting area before seen

Service

The folks who collect the car are friendly and the service centre kept me appraised of costs and when the car was going to be ready to return home.

Service

My car is given a thorough check and I appreciate the valet service.

Service

Problem was investigated and put right on same day. I was kept informed of progress

Service

Car is excellent and they done the service on time

Service

Car cleaners done a terrible job

Service

Professional polite and efficient staff

Service

Ok service, follow up rubbish

Service

Sales staff helped me get the vehicle I wanted, at a price which was agreeable and kept me informed at all stages

Sales

Even when I had a last minute change of heart they was still more than happy to accommodate my needs

Sales

The service was not pushy and allowed me to consider my options. It also made it an enjoyable and simple process.

Sales

From start to finish the process was very easy and quick,